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Terms and conditions

By using the Demers Bicyclettes et Skis de Fond web site, the user agrees to the terms and conditions outlined below. These are subject to change without notice. All purchases made through this website are subject to these rules. 

Terms and Conditions of Sale

All our prices are subject to change without notice. In case of disparity between the prices on the website and those in store, the prices in store prevail. Federal and provincial taxes (GST/QST) are extra. If the legislation on taxes is modified, our prices will be revised according to it. Any order or contract is valid only after final acceptance by Demers Bicyclettes et Skis de Fond. Any partial shipment of an order will be invoiced separately.

Return of merchandise / claim

Merchandise may not be returned without prior authorization from an official of Demers Bicyclettes et Skis de Fond. In addition, any return of merchandise will be subject to handling fees and must be made "CARRIAGE PAID". The warranty on the products applies only to the latter; transportation is the responsibility of the customer. 

Miscellaneous

In spite of all the attention given to the design of our site, it is possible that some errors have escaped us. In such a case, we reserve the right to make any changes without notice. 

Delivery

Transport

The goods travel at the risk of the recipient. In case of loss or breakage, the recipient must report the damage to the carrier upon receipt of the items.

Since delivery times are set by the carrier, Demers Bicyclettes et Skis de Fond is not responsible for delays in delivery concerning items purchased on the website. It is therefore not possible to cancel the order or to claim any compensation whatsoever.

If, by mistake, an item is missing on delivery, it is the customer's responsibility to report it to the carrier and to the company as soon as possible.